Services / Run & automation
Run & automationFix first, then automate.
AI is not the starting point. First we run the process properly, with clear rules. Only then do we automate what repeats, and a person approves every exception.
Two phases
1 · Take-over
A defined process (reminders, reconciliations, recurring reporting) is run as a service managed by Synerive: objectives and deliverables defined, a weekly check-in with the supervisor, work in your tools and under your IT rules.
2 · Automation
Repetitive, well-defined tasks are handed to AI agents. Calculations follow your business rules. If a process is not suited to automation, it stays manual.
Example: your customer reminders, in four steps
- ExtractionAged receivables are pulled from your ERP using explicit rules.
- PrioritisationReceivables are ranked: amount, age, dispute, part payment, history.
- DraftEach reminder is drafted from the file, in the right tone for the customer.
- Approval by a personYour team approves, edits or holds. Arrangements and disputes remain human decisions.
Agents prepare; a person decides.
Our rules
- Synerive prepares, you send
- Reminders leave from your mailbox or your tool, never in Synerive’s name.
- Ownership
- You own your data, your settings and the deliverables. The terms of use for the Synerive tools installed for you are set in the contract.
- Where it runs
- The run environment, either yours or a cloud account operated by Synerive in a European Union region under a GDPR processing agreement, is agreed with your IT team before any project starts.
- No promised gain
- No gain is shown or promised before it has been measured on your own data.
Pricing
Quoted after the diagnostic
Take-over and automation are quoted separately, once the process and volumes are known.