Services / Run & automation

Run & automation

Fix first, then automate.

AI is not the starting point. First we run the process properly, with clear rules. Only then do we automate what repeats, and a person approves every exception.

Two phases

1 · Take-over

A defined process (reminders, reconciliations, recurring reporting) is run as a service managed by Synerive: objectives and deliverables defined, a weekly check-in with the supervisor, work in your tools and under your IT rules.

2 · Automation

Repetitive, well-defined tasks are handed to AI agents. Calculations follow your business rules. If a process is not suited to automation, it stays manual.

Example: your customer reminders, in four steps

  1. ExtractionAged receivables are pulled from your ERP using explicit rules.
  2. PrioritisationReceivables are ranked: amount, age, dispute, part payment, history.
  3. DraftEach reminder is drafted from the file, in the right tone for the customer.
  4. Approval by a personYour team approves, edits or holds. Arrangements and disputes remain human decisions.

Agents prepare; a person decides.

Our rules

Synerive prepares, you send
Reminders leave from your mailbox or your tool, never in Synerive’s name.
Ownership
You own your data, your settings and the deliverables. The terms of use for the Synerive tools installed for you are set in the contract.
Where it runs
The run environment, either yours or a cloud account operated by Synerive in a European Union region under a GDPR processing agreement, is agreed with your IT team before any project starts.
No promised gain
No gain is shown or promised before it has been measured on your own data.

See the data security page

Pricing

Quoted after the diagnostic

Take-over and automation are quoted separately, once the process and volumes are known.